The Board of Grievances, represented by the Decision Support Center, announced that the number of cases completed in 2025 reached 242,076 cases, while the number of newly registered cases totaled 248,773, resulting in an overall case completion rate of 97% for the year. The number of judicial hearings held during the same period reached 391,132 hearings, marking an increase of 109,532 hearings compared to 2024.
The report also highlighted a significant increase in workload indicators, with an average growth rate of 70%, confirming enhanced efficiency in litigation procedures and improved beneficiary experience. It noted that in 2024, 168,016 cases were completed, 179,371 cases were registered, and 281,600 hearings were held—an unprecedented difference that reflects the ongoing efforts to improve performance indicators, analyse judicial data, and leverage it to support decision-making.
The Board of Grievances is keen to publish its judicial performance indicators to reinforce the principle of transparency, measure achievement levels, enhance the quality of judicial services, and fulfil its leadership objectives in administrative justice. This is achieved under the support of the wise leadership—may God protect them—and through the close follow-up and commitment of His Excellency the Chairman of the Board of Grievances and President of the Administrative Judicial Council, Dr. Khaled Alyousef, to all initiatives that elevate the Board of Grievances' judicial system.