​

*Defining the Board - its jurisdictions, duties, responsibilities and authorities.

*Following activities performed by officials at the Board of Grievances whether on the public level like participation in events or celebrations or in other activities and proving these to the media.

*Bridging the relation between media employees and Board of Grievances by answering their queries and clarifying facts on cases judged by the Board.

*Highlighting the judgments issued by the Board of Grievances that concern different groups of the public.

*Observing anything published, broadcasted or propagated about the Board of Grievances and informing those in charge about the issue as well as submission of reports on daily or weekly bases and documenting the same in special archive.

*Supervising preparation and publication of the press file on daily basis through the Board electronic portal.

*Building and strengthening good relations among the staff of the Board of Grievances through follow-up to administrative and social news in the Board and extending information about these issues through the email.

*Arranging and coordinating reception of the Board guests and informing them about the work and mechanism of cases progress.

*Arranging and coordination (seminars, conferences, workshops, lectures, meetings, celebrations and intentional events)

*Applying the ceremonies and international protocols and logistics in foreign transactions.

*Supervising publications, their design, production and distribution.

*Strengthening relations with related media, governmental, national and charitable entities.

*Follow-up to complaints and suggestions.

*Preparing congratulations of official Eids and replies for these congratulations.

*Providing reception service and accommodation to Board guests and everything that can give an honorable mental image about the Board to its guests.

*Printing and distributing the first group of judgments and judicial principles issued by the Board judiciaries for the year 1427H.

*Participating in preparation of the second  collection of judgments and judicial principles issued by the Board judiciaries for the year 1428H besides coordinating in their printing and distribution.

*Distributing the collection of the (judge library) among all Board judges for cognitive enrichment in the field of judiciary. 

*Performing the library works as organizing, registering of books and dedications, lending as well as proving suitable atmosphere for readers.