Official government website of the Government of the Kingdom of Saudi Arabia
How to verify
Links to official Saudi websites end with gov.sa

All links to official websites of government agencies in the Kingdom of Saudi Arabia end with gov.sa.

Government websites use the HTTPS protocol for encryption and security.

Secure websites in the Kingdom of Saudi Arabia use the HTTPS protocol for encryption.

غائم
Board of GrievancesAbout the Board of GrievancesBOG Framework 2030Framework Pillars, Outcomes, and Objectives

Framework Pillars, Outcomes, and Objectives

Last update :6/14/2026 2:19 PM

​​​​

Framework Pillars:


First Pillar: Governance and Institutional Distinction
To provide distinguished judicial and administrative services to the beneficiary by preparing a judicial environment and modern, precise, and fast administrative processes. This environment adopts governance standards to ensure the execution of roles and responsibilities, enhance the matrix of authorities, and improve the data quality of national and international indicators related to the Board. It also contributes to attracting qualified human cadres and elevating the skills of judges and administrative staff, developing them to offer comprehensive, distinguished, and highly productive services that achieve leadership in the administrative judiciary.


Second Pillar: Innovation and Creativity
Establishing a system of creativity and innovation and developing it to achieve advanced judicial operations, contributing to the framework's realization of prompt justice, and inventing scientific and practical methods to build judicial services that ensure increased beneficiary satisfaction and improve judicial and administrative operations of the Board of Grievances.


Third Pillar: Effective Communication
Building bridges of trust, increasing communication efficiency, and cooperating with beneficiaries and stakeholders through qualitative and effective partnerships. It works continuously to ensure gap resolution, captures and fulfills beneficiary aspirations, benefits from their suggestions to elevate services, and targets qualitative partnerships at regional and international levels while maximizing the utilization of relations, experiences, and international expertise.




Objectives of the Board of Grievances Framework 2030:

Beneficiaries:
Enhancing Local and International Partnerships,
Elevating Beneficiary Service Quality

Financial:
Raising Financial Planning Efficiency,
Diversifying Financial Revenue Sources

Operations:
Employing Emerging Technologies in Administrative Judi
Enhancing Administrative Judiciary System Efficiency,
Providing Innovative Judicial Service


Capabilities:
Developing Regulatory and Information Environment,​
Developing Human Cadres Capabilities and Skills




Rate
Page link is copied. Page link is copied.
Please click on In the address bar, to add the page to favorites Please select in your top bar to add this page as favorite